We help IT Professionals succeed at work.
Get Started

Can't install wifi printer MX870

1,158 Views
Last Modified: 2012-05-09
I have a wireless network that uses a vpn wireless router. I'm able to connect to the internet fine, however, when I setup the printer, the system doesn't see it.

The printer has an ip 192.xxx.xxx.20
The printer shows that I have connection to the wireless
The printer driver is installed correctly.
When I hookup the lan wire to my laptop I can print, when I unhook and try to print, the printer isn't available and the IP ping returns time out.
Firewall is turned off and disk permission has been repaired.

Not sure if this is a:
1- Printer problem (don't think so)
2- Network problem (logical)
3- Router problem (most logical)

Any help would be appreciate it.
Comment
Watch Question
Commented:
This problem has been solved!
Unlock 1 Answer and 7 Comments.
See Answer
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE