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backup my exchnage using Backup Exec 2010 fails

mishalk
mishalk asked
on
when i do backup of my exchange 2007-ccr (GRT -enabled)to a tape it is succeeding . when i run the same with a different poilicy to move the backup to a disk. it fails

error
V-79-57344-891 - Using the job settings, Backup Exec attempted to back up the passive copy of the Exchange database. However, the passive copy was not available after the Microsoft Volume Shadow Copy Service (VSS) snapshot was performed. Try to run the job again.
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Watch Question

Configure an Error Handling Rule in the Backup Exec Console that retries any job that fails with error E000FEDD, E000037B, E00084AF or 0xE000846B
It is suggested that at least 3 retry attempts are made, although the amount is optional Make sure the rule is set to "Reschedule the job for its next scheduled service" The error codes E000FEDD, E000037B and 0xE000846B can be found under the Error category called "Resource" The error code E00084AF is located in the category called "Job"
This workaround should be used if setting an error handling rule does not solve the issue.

Configure the Microsoft Exchange settings within the properties of the backup job so that the setting for "If Exchange 2007 backup source is LCR or CCR:" is specified as "Backup from the active copy only (job fails if not available)"

Also make sure there is enough free disk space on the Exchange server for the snapshot to complete, as it will otherwise fail with the error "Using the job settings, Backup Exec attempted to back up the passive copy of the Exchange database. However, the passive copy was not available after the Microsoft Volume

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Commented:
i have done that ..still the same issue