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Auto Cad quandry

Mavriikk asked
I have an engineer that is having an issue within his auto cad application settings. The problem is he cannot change his pointing device from digitizer and mouse to just straight digitizer. This poses a problem when trying to pick a point in certain instances.

Now i understand where to make the change in the system tab of the panel but it is grayed out. Any input on this matter would be appreciated.

Watch Question

This may be a silly question but have you turned it on in acad itself ? F4
Is it calibrated?
Unplug the mouse
I figured out the issue i was having was the fact that the user was remoting in to the autocad machine using RDP so that fact that the mouse is there is a function of RDP not autocad. Unfortunatly there is no fix for this. Thanks