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users opening excel files stored on file server - file opening as read only

'everyone' has full control over the share
'read only' attribute not selected

when you open 'Job 6-11-10.xls' it opens in read-only as 'Xl0000005.xls' and wants to be saved in c:\documents and settings\username\local settings\temp\1

help!
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You may have already tried this:

Right click on a file or a directory in a file manager or explorer list and look at properties.  If you change from "read only" it will affect the file, or if a directory, it will affect the directory and all sub directories.
On the confirm attributes change dialog, click on the “Apply changes to this folder, subfolders and files”.

Hope that helps!

Author

Commented:
yeah i've tried that.  applied read only to everything.  then unapplied read only.  no dice
Commented:
Shot in the dark here:
http://support.microsoft.com/kb/814112

Any error messages when the file is opened?

Author

Commented:
no error when opening file

Author

Commented:
using office 2003
when opening excel 2003 files it works fine
when opening excel 2007 files, it says conversion in progress and opens as read only

that surely helps isolate the problem, what do you think?

Author

Commented:
i believe its because office sp2 isnt installed - upgrading to sp3 now - will let you know

Commented:
.xslx?

by default 2003 can't open .xslx

you need the compatibility pack here:
http://www.microsoft.com/downloads/details.aspx?FamilyID=941b3470-3ae9-4aee-8f43-c6bb74cd1466&displaylang=en

Author

Commented:
office sp3 resolved the problem.  thanks.
SP3 did it again, thanks