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No attachments on blackberry

xCyberFreakx asked
I have a user who is receiving emails with attachments in his outlook client. But, his blackberry copy of the emails do not show an attachment.  I have other users in my organization who use blackberry's and they are NOT experiencing the same issue.  Any suggestions?   also, we use a BES here.  
Watch Question

Are they all on the same policy on BES?
Gary CutriData & Communications Specialist

Hi, on the device go into Options > Advanced Options > Service Book > Delete all entries that start with Desktop [xxxx] > From the BES resend the service books to this user.
they started appearing on their own after i restarted the BES.