We help IT Professionals succeed at work.
Get Started

Outlook cannot log on.  Verify you are connected to the network

visualutions
visualutions asked
on
11,885 Views
Last Modified: 2012-06-22
I have a single Exchange 2010 server installed.  All users connect to email by using Win2K3 standard terminal servers to access outlook.  By random selected, some users have not been able to access their email.  They can log into any of the terminal servers and have the same issue.  Also there are working users on the same termin al servers.

When trying to setup user I get the following error:

Outlook cannot log on. Verify you are connected to the network and are using proper server and mailbox name.  The connection to Microsoft Exchange is unavailable.  Outlook must be online or connected to complete this action.


I have tried everything I can think of to fix this issue.

Brief history:

We orginally had an Exchange 2000 server.
We upgrade it to 2003 and removed the 2000 server
We then deployed 2010, migrated mailboxes and removed the 2003 server.

This problem was happening ever since we moved to 2003.  We thought that moving everything to 2010 would resolve the issue.  Which it did not.

Thanks


Allan
Comment
Watch Question
This problem has been solved!
Unlock 1 Answer and 11 Comments.
See Answer
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE