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Windows XP repair install freezes

CompTroub asked
Last Modified: 2012-05-09
We are scratching our head over a faulty DELL 4800.

This customer started a repair install thinking they could fix a password problem doing so. The problem was that at 34minutes it kept doing a BSOD. After a whole night of troubleshooting we figured it was caused by lovely McAffe so we managed to uninstall it during the WinXP repair install from command prompt using appwiz.cpl and the install appeared to finally progress further however it got into a reboot loop at 3 min remaining no BSOD just reboots.

So restarted the repair install and all looked good until it got to the “Regional and language options” screen at that point we can’t go past as there is not mouse and keyboard movement.

Cleared drivers manually and re-done the install but no luck. Tried different key and mice.

Clean install is not an option this time.
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