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Login / Trackpad

Thomasnet asked
Hello guys,

I need help (again).  I am having problems with my trackpad when I am trying to log in.  I can move the courser but I can not click on the account names to type the password.  After the login procedure it works again.  It is really weird..   Even if I boot from the Snow Leopard DVD I am not able to click with the trackpad (for instance on disk utility).

If I use my USB mouse I do not have this problem.  It works fine.

Any ideas?

Thanks in advance!


Watch Question

 Have you tried to rest your hand on the track pad for five seconds and try again?
I have heard that can sometimes work.
What model Mac?

Are you clicking on the track pad button or on the trackpad itself?

Have you tried resetting the PRAM by cold booting while holding down the command-option-p-r key combination until you hear the startup chime a third time?


I tried resetting PRAM, it did not helped.

I clicked on the trackpad button and on the trackpad itself.

I have MacBook, standard configuration (I bought it a couple of month ago).


If it is still under warranty, I would take it to the genius bar at an Apple store and have them have a look at it.


I live in Brazil, the closest Apple Store is 3000 km from my city....
Am I correct in assuming this is the latest model MacBook (not MacBook Pro). You bought it new a couple of  months ago?
The reason I am asking is I thought the recent MacBooks have the newer trackpad which does not have a separate button.


correct, it does not have a separate button, it is build in
Since it is still under warranty, maybe you should take it back to the store where you got it.
restart with the shift key pressed to take away extensions, see if that works, also repair permissions via disk utility and if that doesn't work reset ACL permissions booting from the install dvds (at the bottom on the reset password utility window)
Also try touching the screen for a second or two. Sometimes static electricity causes a problem. By touching the screen, you set the trackpad and the laptop back to ground.