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As above you might want to try removing the modem and reconnecting it again, that used to work for ours.<br />
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As above you might want to try removing the modem and reconnecting it again, that used to work for ours.




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Finally broke down and replaced it with a serial modem - Thanks!
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Finally broke down and replaced it with a serial modem - Thanks!

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We have a SBS 2008 Server that we use to send and receive faxes. &nbsp;Earlier this week, the usb modem stopped sending and receiving faxes. &nbsp;The event viewer is clean. &nbsp;Under device manager, the query modem is successful. &nbsp;We have also tested the phone line. &nbsp;When we try to fax to the server, it just rings, the server never picks up.<br />
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Is the modem bad? &nbsp;Is there a place on the server that we can specify how many rings until the fax modem picks up? &nbsp;Can you think of any other test to run?<br />
<br />
TIA
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We have a SBS 2008 Server that we use to send and receive faxes.  Earlier this week, the usb modem stopped sending and receiving faxes.  The event viewer is clean.  Under device manager, the query modem is successful.  We have also tested the phone line.  When we try to fax to the server, it just rings, the server never picks up.

Is the modem bad?  Is there a place on the server that we can specify how many rings until the fax modem picks up?  Can you think of any other test to run?

TIA

SBS 2008 - USB modem will not pick up fax

Small Business Server (SBS) is a line of server operating systems targeted at small businesses by bundling the operating system with a number of other Microsoft products that would normally need to be purchased or licensed separately. The most notable inclusions are Exchange, SQL Server, SharePoint and ISA/TMG (Microsoft's firewall and proxy server).