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SBS 2008 - USB modem will not pick up fax

southray
southray asked
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Last Modified: 2012-05-09
We have a SBS 2008 Server that we use to send and receive faxes.  Earlier this week, the usb modem stopped sending and receiving faxes.  The event viewer is clean.  Under device manager, the query modem is successful.  We have also tested the phone line.  When we try to fax to the server, it just rings, the server never picks up.

Is the modem bad?  Is there a place on the server that we can specify how many rings until the fax modem picks up?  Can you think of any other test to run?

TIA
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