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Missing USB001 Virtual printer port

Hello, have 2 PC's with the same problem. Want to instal Canon LBP-3010 printer on both and when trying to install can't select from a list the USB001 virutal port (missing from list), tried to reinstalll driver for printer itself, chipset driver, manually replased usbmon.dll and usbprint.sys from other good working PC. The printers are new, installed the same printer on other PC's works fine. they are running on Windows XP Home Edition. Any help will greatly appreciated.
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Distinguished Expert 2019

Commented:
no errors in device manager?  and i assume you install  the software first, then connect the printer?

you can also update the chipset (has usb)

Author

Commented:
no errors in device manager, a had tried to update chipset. as it was shown on the install CD instruction, first is needed to install driver then connect the printer. also when i connect the printer PC make a sound that new devise is connected.
Distinguished Expert 2019

Commented:
try the latest driver from here then :  http://software.canon-europe.com/products/0010659.asp
When installing a USB printer you should not have to select the port. I guess you are using the Add Printer wizard. That does not work for USB printers. Instead, run the installer from the printer CD, or just plug the printer in and follow the prompts when Windows detects the printer. You will still need the CD though.

Also, for some USB printers you must install the driver (from the CD) before plugging in the printer; for most it's the reverse: plug it in first. Check the printer documentation if in doubt.

If all else fails, go to Printers and Faxes. If a driver for the printer shows, delete it. Then (and also if there is no driver to delete), click on the File menu, and select Server Properties. Click the Drivers tab and if you see the printer there, remove it. Then reinstall as above.

Author

Commented:
i will try this methods on Monday and will let you know. thanks for assistance
 
tried all the variants, and because i haven't much time to play with the settings i reinstalled the system and it helped. thanks for all for complain.