Can't open ZIP Files that have forwarded by an IPhone
Folks,
I have a number of IPhones recently purchased for the office. One problem we seem to be having is that when an email containing a ZIP is forwarded from an IPhone to somebody here in the office on their desktop PC they are cannot extract the files giving a message "NO FILES TO EXTRACT".
When I send that same email from that persons email account on their PC through outlook to another person in the Office the ZIP files open and extract files with no problems. We use XP PRO and Exchange 2003 in the office.
I have done some searching and I can't seem to find a reason for this. Any Ideas anybody?
Rgds, Dave
I have a number of IPhones recently purchased for the office. One problem we seem to be having is that when an email containing a ZIP is forwarded from an IPhone to somebody here in the office on their desktop PC they are cannot extract the files giving a message "NO FILES TO EXTRACT".
When I send that same email from that persons email account on their PC through outlook to another person in the Office the ZIP files open and extract files with no problems. We use XP PRO and Exchange 2003 in the office.
I have done some searching and I can't seem to find a reason for this. Any Ideas anybody?
Rgds, Dave
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ASKER
Thanks folks.
I'll give this s try this evening
I'll give this s try this evening
ASKER
Looking for guidance on this question. I have finally got around to testing this and both answers gave me good info.
Just wondering how to award appropriate points?
ASKER
Both comments were helpful
For example, if you email the zip file from your iphone to a workstation... when you view the file size on the workstation, what is the size of the file?
If it is zero bytes, perhaps something on the exchange server or in your enterprise spam software is stripping out the content.
If the file is exactly the same size, try forwarding an email - with attachment to an external account (like gmail or yahoo) - See if you can open it from there.