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How do I configure exchange 2007 to allow iPhone/iPad to work.

thorptech
thorptech asked
on
2,909 Views
Last Modified: 2012-05-09
Hi Everyone,

I have a server running Windows Server 2003 x64 Standard with Exchange 2007.  The server was allowing iPhone's and iPad's to connect using the mail program until this week.   I've been working two days on this and still cannot find a solution please help.

On the iPhone or iPad it displays (Cannot Get Mail    The connection to the server failed.)

OWA and Outlook Clients work perfectly.

I've ran the exchange analyzer https://testexchangeconnectivity.com/ here are the results of the Exchange ActiveSync test.


      ExRCA is testing Exchange ActiveSync.
       The Exchange ActiveSync test failed.
       
      Test Steps
       
      Attempting to resolve the host name (my domain name) in DNS.
       Host successfully resolved
       
      Additional Details
       IP(s) returned: (server ip)
      Testing TCP Port 443 on host (my domain name) to ensure it is listening and open.
       The port was opened successfully.
      ExRCA is testing the SSL certificate to make sure it's valid.
       The SSL certificate failed one or more certificate validation checks.
       
      Test Steps
       
      The certificate name is being validated.
       Successfully validated the certificate name
       
      Additional Details
       Found hostname (my domain name) in Certificate Subject Common name
      Validating certificate trust for Windows Mobile Devices
       Certificate trust validation failed.
        Tell me more about this issue and how to resolve it
       
      Additional Details
       The certificate chain did not end in a trusted root. Root = CN=Equifax Secure Global eBusiness CA-1, O=Equifax Secure Inc., C=US
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