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My documents folder is missing from profile folder in explorer in Windows 7 Pro 32-bit.

My my docs folder is missing from the profile. When I try to create a new my docs folder, I get a message stating folder already exists, but I cannot see it. I have hidden folders showing. The computer is connected to a domain and I would rather not create a new profile. As the admin account has the my docs folder. As a result I can not install my HP printer and a company program because it apparently uses the my docs folder to install the program. I know XP has a registry entry that can be added if it is missing, but that does not exist in Win 7. Any ideas?
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Distinguished Expert 2019

Commented:
Is this part of a domain and do you have folder redirection?

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Commented:
Yes it is part of a domain with folder redirection.
Distinguished Expert 2019
Commented:
The folder is remapped/redirected such that it can not be part of the profile.
The issue seems to be that it is not being synchronized down.
i.e. if you use \\shareserver\sharename\%username%\My Documents can you view the files?
You may have to open the my documents and see whether it is being redirected and/or use the synchronize from the tools menu and select the sync center.  On a redirected folder, you should also have the option to select synchronize.
Check your event log for any messages pertaining to folder redirection. Sometimes if there are permission restrictions even on a single file the entire folder will not synchronize. Also, can you tell the application to install the files somewhere else?