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Hotmail Sent Items Syncing With BlackBerry

bigtymepcs
bigtymepcs asked
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 I have a client with a hotmail e-mail account setup on his Black Berry. Basically the issue is when he sends e-mail using this account form his blackberry it does not show up in his sent items on his hotmail online account.

 I created a hotmail account to test with and I have the same issue. Attempted to remove it re-add it, resend service books and all the basic general BB troubleshooting.

 I have also seen some reports of this same issue from back in august of 2009 but they report that they were able to remove and re-add the account and it was corrected.

Any help would be greatly appreciated.
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MikeIT Professional
Commented:
Here is the article which will walk you through the reconciliation process for your hotmail account.  Hope this helps

http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB05133
sorry this did not resolve my issue, unfortunately i have found multiple posts that indicate a change that was made to the hotmail protocols may have made this not possible.