We help IT Professionals succeed at work.

Multiple email address management through outlook 2007

alexsupertramp
on
We own mulitple domains that we use to represent our clients, so that we can send and receive emails that appear to be from under their corporate umbrella.  So if our client is "widgets.com", we have a domain called "widgetbillingservices.com".   All emails go through the same email server (non-exchange).   So far, i have had to setup multiple user accounts on the email server in order to segragrate the emails in outlook...so a user has an account like "<firstname>_<lastname>@ourcompany.com" and a differernt one like <first initial><lastname>@widgetbillingservices.com.     I want to be able to have just one account on the email server, so then when the email gets to outlook, outlook will decide which outlook account the email should go to based on the domain.    Then when the user replies to that email it is using the correct "from" address.    Hope this makes sense.  Thank You
Comment
Watch Question

Commented:
How about creating different Outlook profiles per each domain?

Author

Commented:
without creating different user accounts on the email server, like the email prefix, all emails are just going to show up in one profile.   my desired result is to not create multiple user accounts on the email server.   i want outlook to "see" that "this email is sent to me@clientnumber1.com.   when the outlook user reolies, it will use the account that is setup with the reply address 'me@clientnumber1.com' and not 'me@originaloutlookprofile.com'.  

Commented:
I guess I wasn't cleat, I was suggesting that you create additional Outlook profiles, in Outlook, at each workstations for those users that need to reply to multiple, different accounts.

For instance, I have Outlook with four profiles, one profile with jscmoe@data1.com, dtracy@batman, com, superman@marvel,com and bobama@whithouse.gov.  When you start Outlook, it can prompt you for which profile you want to run, you pick, and then it loads that profile and gives you access to that account.

Author

Commented:
yea, i know what you meant, but that isn't a feasible solution.

Commented:
How about using a different email client for each domain, e.g. Thunderbird for one domain and Outlook for the other.  Using two different clients would help the users keep the accounts straight.

Commented:
Why aren't the solutions presented feasible?

Author

Commented:
it's not feasible to have users logging in and out of different profiles.  there can only be one outlook profile per user.

Author

Commented:
also, this really isn't a relevant question anymore.  i have moved on to a different solution.   thank you for responding.
i was forced to stick with my original solution, which is to route email messages to particular folders within outlook via the "rules" utility.    the downside to this, and the reason i submitted the ee question, is that users have to manually choose which outlook account to respond from.    i wanted this step to be transparent to users.    

the solution proposed here is not feasible for a system user.    Netminder, if you have ever supported a large group of users, you would know that that it's not reasonable to setup your users with multiple email clients or multiple outlook profiles.  I think I made that clear in my previous comment...I don't understand the need for further follow up here.   Thank You.

Starting the Auto-Close procedure

Netminder
Sr Admin