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Cisco Webex Connect

Last Modified: 2013-11-08
I'm using a built-in webcam with Cisco Webex Connect 2.5.5 Build 4148.  I have no problem with the webcam itself since I can use it in HP TouchSmart Webcam.  However, the video capture from the webcam doesn't show in Webex Connect.  If I go to Edit > Settings > Audio/Video in Webex Connect, the capture device says AverMedia Capture, which does not show in either the Start menu > All Programs or Programs and Features in Control Panel.  I try to change the AverMedia Capture to the HP Webcam and click Save, but Webex Connect does not seem to save the changed settings and it always reverts back to AverMedia Capture.  I can't figure out why AverMedia Capture keeps showing up as the default Capture Device and why Webex Connect won't save the settings change I make to HP Webcam.

Running Vista Home Premium SP2 x 64.
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