We help IT Professionals succeed at work.
Get Started

"Generic Mount Point Device" showing yellow exclamation point, can it be harmlessly removed?

Jsmply asked
Last Modified: 2013-12-02
Hi All,

We have an issue with Noron Ghost 15 on Windows 7.  It runs fine (or it seems to), except that we noticed today in Device Manager there is a "Generic Mount Point Device" showing a yellow exclamation point.  Updating the driver does nothing.  However, if you click "show hidden devices" it shows there is another one that does not have a yellow exclamation point.  This one appears to use the same driver, etc.

Anyone know why there would be two and if the one showing the yellow exclamation point can be harmlessly removed?

Watch Question
This problem has been solved!
Unlock 1 Answer and 3 Comments.
See Answer
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE