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Removing ASK.COM

I have a user that had ask.com an other spyware on her PC. I followed all of the steps on this page: http://forums.majorgeeks.com/showthread.php?t=139313 and it scans clean now. The problem is whenever she goes to a web page a second page pops up an tries to go to http:///#æÅ—.

I've deleted all cookies an temp files. Any suggestions?

Hi

Try:
Control Panel > Internet Options > Advanced > reset

Regards

Try this:

1) Internet options-> Security tab -> Restricted ->Site Button
Enter name of the site. i.e., http:///#æÅ—. (you mentioned)

2) Make sure your All Temporary Files and Cookies and History are cleared once.

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ASKER

Sorry guys. I tried all your suggestions but nothing worked.

Anything else?

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ASKER

I won't be able to work on it until this weekend. I'll get it posted ASAP. Thanks.

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ASKER

All were good suggestions, but none completely fixed the problem.