outlook 2007 - Scanost - does this result mean no problems found?
I'm trying to solve a diffcult problem that has gone on for some days. A users Outlook crashes and has other problems
(see other thread:
https://www.experts-exchange.com/questions/26250566/Intermittent-Error-in-Outlook-2007-Hp-printer.html
)
I wanted to ask the direct with regards to these Scanost results. I run scanost on the entire store and unchecked the box to fix any errors (I wanted to know if there were any).
The results are below, but I think this is saying no problems were found?
I have also read that you can run Scanpst on an ost file? Should I give that a go. I'm so desperate to find what the problem is so I can be sure I get it resolved properly
23:01:37 Beginning offline folder file integrity check.
23:01:37 Performing initial synchronization.
23:01:37 Synchronizer Version 12.0.6509
23:01:37 Synchronizing Mailbox 'User'
23:01:37 Synchronizing Hierarchy
23:01:51 Synchronizing server changes in folder 'Drafts'
23:01:51 Downloading from server 'mail.company.local
23:03:08 Synchronizing server changes in folder 'Inbox'
23:03:08 Downloading from server 'mail.company.loca''
23:03:17 Synchronizing server changes in folder 'Conflicts'
23:03:17 Downloading from server 'mail.company.loca
23:04:26 Synchronizing server changes in folder 'Junk E-mail'
23:04:26 Downloading from server 'mail.company.local'
23:04:26 Done
23:04:26 Performing integrity detection scan.
23:04:26 If problems are found in this scan, they must be fixed manually.
23:04:26 Scanning hierarchy.
23:04:26 Scanning folder Shortcuts.
23:04:26 Scanning folder Views.
23:04:26 Scanning folder Views.
23:04:27 Scanning folder Inbox.
23:04:28 Scanning folder Sent Items.
23:04:29 Scanning folder RSS Feeds.
23:04:29 Done
Thanks for any input
(see other thread:
https://www.experts-exchange.com/questions/26250566/Intermittent-Error-in-Outlook-2007-Hp-printer.html
)
I wanted to ask the direct with regards to these Scanost results. I run scanost on the entire store and unchecked the box to fix any errors (I wanted to know if there were any).
The results are below, but I think this is saying no problems were found?
I have also read that you can run Scanpst on an ost file? Should I give that a go. I'm so desperate to find what the problem is so I can be sure I get it resolved properly
23:01:37 Beginning offline folder file integrity check.
23:01:37 Performing initial synchronization.
23:01:37 Synchronizer Version 12.0.6509
23:01:37 Synchronizing Mailbox 'User'
23:01:37 Synchronizing Hierarchy
23:01:51 Synchronizing server changes in folder 'Drafts'
23:01:51 Downloading from server 'mail.company.local
23:03:08 Synchronizing server changes in folder 'Inbox'
23:03:08 Downloading from server 'mail.company.loca''
23:03:17 Synchronizing server changes in folder 'Conflicts'
23:03:17 Downloading from server 'mail.company.loca
23:04:26 Synchronizing server changes in folder 'Junk E-mail'
23:04:26 Downloading from server 'mail.company.local'
23:04:26 Done
23:04:26 Performing integrity detection scan.
23:04:26 If problems are found in this scan, they must be fixed manually.
23:04:26 Scanning hierarchy.
23:04:26 Scanning folder Shortcuts.
23:04:26 Scanning folder Views.
23:04:26 Scanning folder Views.
23:04:27 Scanning folder Inbox.
23:04:28 Scanning folder Sent Items.
23:04:29 Scanning folder RSS Feeds.
23:04:29 Done
Thanks for any input
ASKER
OK, I created a new profile in theend because of the problems. i REALLY hope this makes the problems go away and there was just some problem wtih the OST file.
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According to the scan result, it seems the .OST file is OK.
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ASKER
AFter many changes included recreating the PST file, the problem has been occuring a lot less. It has still occured though. I did ask user if we can continue to reduce the mailbox size which he is slowly working on.
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ASKER
Will update ASAP
ASKER
I think this problem was down to mailbox size. When user was made to reduce mailbox size seemed to stop complaining.
Thanks
Thanks
I ran scanpst against an .OST file recently and afterwards, I had to delete the file anyway, so unless you need the .OST or it has something useful in it that you want, just delete it / rename it / move it somewhere else and regenerate it.