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cant send emails to cox.net

I have a client that uses Q.com as her internet provider. She is able to send email to every possible domain that I can think of and receive emails from any domain.

The problem is that none of her emails are being received by Cox.net email accounts. Qwest says that the emails are passing through and of course COX says there is not any problems.

If I send her an email from my COX she gets it but all other COX accounts do not receive her emails.

this did work on Tuesday so i tried a system restore but still the same err. I was hoping that a Microsoft patch came through and screwed it up but the restore didnt make a difference.

I thought maybe she was blacklisted too but not sure what to check for that.

thanks in advance everyone

matiasl

Does she get a bounce message or does they disappear ?

NIDDK1550

ASKER

They disappear. they are leaving her account and they are not arriving in any COX mailbox.

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MidnightOne

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Firoj Khan

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Steve

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NIDDK1550

ASKER

Thank You for all of the replies. I am testing this today and will let you know what i find out.

NIDDK1550

ASKER

I want to thank everyone for the help. End result is that we upgraded to Office 2007.

Since I ran all of these tests and since they were all valid tools i am splitting the points between everyone.

Thanks for the help