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Delete printer in Vista

I try to delete the Brother MFC-8300 v.2. It does not allow me to delete.  There is no error when I try to delete it in Administration Mode.  I even reboot my PC.  My PC is running Vista Ultimate.
After I reboot,  I saw the status for the printer is 'Error - Deleting'
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Author

Commented:
I forget to attached the screen shot
deletePrinter.jpg
Distinguished Expert 2018

Commented:
The "error - deleting" is not referring to deleting the printer, but is referring to print job in the print queue. The number "1" in the same screengrab also shows this. Open the print queue, cancel and delete any print jobs that are associated, and then you should be able to delete the printer.
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Open the Prnters dialogue box (similar to above) and click on File -> Server Properties (You may have to enable the Menu layout). In the Drivers Tab, see if you can delete the Brother printer driver. Assuming so, now can you delete the printer? ... Thinkpads_User

Commented:
cgaliher is right, you have to remove/cancel all print jobs before it will allow you to remove the printer.
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
I agree with the above, however in my experience, the jobs will delete upon reboot which was done. However - tommym121, do let us know. ... Thinkpads_User

Author

Commented:
I try to use "Cancel All Document" in Administrator mode. Got this. See attached files
deletePrinter1.jpg
deletePrinter2.jpg
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Is this a network printer? Is this a Server printer? In either case you may have to go another machine or the server to delete the print jobs. ... Thinkpads_User
Distinguished Expert 2018

Commented:
I notice your first screen grab showed the printer as a network printer. The second screen grab is ambiguous because once in an error state, can't be sure. You should clean the print queue from the machine that hosts the print queue (if it is a direct ethernet printer) or from the machine that the printer is physically connected to (if USB/parallel cable connected.)

Author

Commented:
Yes, it is a server printer.  I have a problem  of direct connecting straight to the Brother MFC 8600  that is attached to window server 2003.  I was told to setup a local port then install the printer driver on my local vista PC
I got it working for a while. And it no longers work after I install new driver on my local PC.  I try to clean up the Brother Printer on my local PC so I can install the driver again.

Author

Commented:
I was unable to clean the queue.

Commented:
try this then.

At the Start Orb in the "search" box type:

cmd [enter]

You wil see cmd appear above. Right-click it and "run as Administrator".
This will give you an elevated command prompt. Type:

net stop spooler [enter]

You should get a confirmation that the print spooler is stopping. Leave
the command prompt available (don't close it out) and now you should be
able to open the Properties for that printer and delete any pending
documents. Once the documents are deleted, you can remove the printer.
Always check in the Programs & Features Control Panel applet first to
see if there is any software connected with that printer you need to
uninstall first. If not, then right-clicking on the printer in the
Printers applet should allow you to delete it.

Once you have finished with that printer, go back to the cmd prompt and
type:

net start spooler [enter]

JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018
Commented:
Try disconnecting your machine from the server. Once done, now try deleting the print driver as per my first post. There may be more  than one driver since you tried to upgrade it. Can you do that? If so, delete the printer, re-attach to the server and set it up again.
... Thinkpads_User

Author

Commented:
Try to follow dauman. See attached files.  I must really screw up something. It is not working
deletePrinter3.jpg
deletePrinter4.jpg
Distinguished Expert 2018

Commented:
Alright. Do this *on the machine that hosted the print queue*:
1) Stop the print spooler service.
2) Go into c:\windows\system32\spool\printers
3) Delete everything in that folder. This will effect *all* printers connected to this machine, so make sure this is done during a maintenance window so nobody loses printed documents. Do *NOT* delete the folder.
4) Restart the print spooler.
5) Refresh the printers control panel (the screen you've been posting thus far.) The printer will either disappear or will at least say 0-Ready and will hopefully let you delete it.
 

Author

Commented:
After reboot, the printer gone.
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Thank you and thanks for the update. ... Thinkpads_User