asked on

E72 - How to make email work without activating data services?

hi mobile experts

i just got my Nokia E72 and tried configuring its email services with NO luck. i haven't activated the 3G data services for this phone/number. i do have a wireless network accessing the internet from home, and i have already made the phone surf the web wirelessly with no problem.

i tried for several times following E72's Email Setup Wizard or manual steps to configure my Gmail accounts. it never worked though i believe the settings (server names, ports, protocols and etc.) were correct. when the phone pops up a message asking for selecting a connection, i choose "Search for WLAN" then select my home AP. it just doesn't work. :(

does E72's email functionality rely on 3G/GPRS data services ONLY?? is it possible to use WLAN for email access?

please help!

kind regards,
bbao

SOLUTION

msallam

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial

bbao

ASKER

hi msallam

thanks for your tips.

i went into Settings | Mailbox Settings | Advanced Mailbox Settings | Incoming Email Settings, and changed Access Point In Use to my AP's name, and it seems have stopped those pop-ups. :)

i also confirmed that E72 was actually speaking with Google servers over my wireless network as i noticed its outgoing traffic in my firewall logs. it was working over TCP port 587 for incoming emails via SSL/TLS, and TCP port 465 from outgoing emails via SSL/TLS.

but i can't receive anything and the outgoing test emails are all staying in the Outbox. :(

regards,
bbao

ASKER CERTIFIED SOLUTION

bbao

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial

SOLUTION

msallam

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial

bbao

ASKER

yes, some place...

i finally figured it out: from the Inbox drop-down list choose More Folders, press Options and select Folder Settings, press Yes to "disconnect from mailbox to be able to edit settings", choose What To Sync then Folder Subscriptions, press Yes to "connect and update folder list from server", then all available Gmail Labels are listed. mark all items to view, press Options and select Update Folder List, then press Back, Back, Back, and Back to return the main interface. from the Inbox drop-down list choose More Folders, you will eventually see the preferred labels (folders). what a user interface!