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outlook 2003 unable to share calendar to a group (both distribution and security)

nokyplease
nokyplease asked
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Hi Experts,

my company is using excahnge 2003 and outlook 2003. users are able to share their own calendar to other users by either set up permission to individuals or to a group. However, this is changed recently, and now users are not ba able to share his/her calendar by setting up permission to a group, they can still share by setting up permission to individuals.

user will receive "Unable to display the folder. The calendar folder could not be found" when he/she tries to open a shared calendar (which is setup to share to a group of users).

attached, the error message. we tried to restart outlook, reapply permission, reinstall outlook etc but still no luck.

please help, it is a big trouble if user cannot view shared calendar or they need to add the share permission individually.


many thanks.  error when try to open a shared calendar
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Senior Solution Architect
Most Valuable Expert 2015
Top Expert 2015
Commented:
Does this happen with every users? Have you tried to create a new Outlook profile for this user? Create a new Outlook profile from the mail applet in the control panel. Restart Outlook with the new profile and see if they are able to share the calendar by groups.

Author

Commented:
yes... it happen to all user... will this be something that can config at server?

Author

Commented:
finally figured out what causing this problem. it was because of a change on a global group

thanks for all of your help