I have upgraded a stand alone server from Arcserve 11.5 for windows to 12.5. When trying to browse the existing backup job I am unable to expand the "dbaxchg2" tree as I receive the following error message:
Backup Agent Error - - (318) "Can not get the information from Registry"
When i click "ok" at this error message I am presented with a security login box but it will not accept any domain user name and password or the caroot account details.
If I try to create a new backup job there is no "bdaxchg2" at all.
I have therefore been unable to backup users individual mailboxes.