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Brightstor 12.5 Exchange Agent issue

dwm1 asked
Last Modified: 2012-05-09
I have upgraded a stand alone server from Arcserve 11.5 for windows to 12.5. When trying to browse the existing backup job I am unable to expand the "dbaxchg2" tree as I receive the following error message:

Backup Agent Error - - (318) "Can not get the information from Registry"
When i click "ok" at this error message I am presented with a security login box but it will not accept any domain user name and password or the caroot account details.

If I try to create a new backup job there is no "bdaxchg2" at all.
I have therefore been unable to backup users individual mailboxes.
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