wbhidta
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Windows error reporting causing print spooler to stop
I have a user running Windows 7 that used easy transfer to move from Vista to 7 (a couple months ago). The user's print spooler keeps stopping. I read that it may be due to a corrupt printer driver, so I removed printers and deleted all drivers and reinstalled. This worked for about a week and now the spooler keeps stopping again. I Checked the event viewer and at the same time or 1 second before the print spooler stops the Windows error report event occurred. After the spooler stops, if I restart the spool, it will stay running for a matter of seconds before it stops again. A restart helps sometimes, but not always.
I attached a screen shot of the event log for the print spool stop
SnipImage.JPG
I attached a screen shot of the event log for the print spool stop
SnipImage.JPG
Check the driver dates - could it have auto-updated?
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I'd enable detailed logging on printing - it would tell you the last job to be printed.
After the spoolers restarted are any jobs held with errors? Does setting the spooler to auto restart help?