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Captaris - RightFax software - PCI Intelligent FAX board not detecting

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Our RightFax software is not detecting the PCI FAX board Card. We've looked everywhere for the drivers with no luck on how to install it. The make and model of the PCI FAX board card is below. Please help!! Also we don't have the original software for Righfax Enterprise software.

Brooktrout TR114+uP2L
Universal PCI 2-Channel Intelligent FAX Board
 PCI yellow status \ RightFax Version
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Commented:
Did you try to remove the pheriferal and autodetect again or reboot the machine?

Is the system running on a rack server or a tower? if it is the second one, can happen that the board has been moved a little out of the slot.

Cheers

Author

Commented:
Hi Kaar,

Yes, we've tried your suggestions already with no luck.

It's a rack server and we've also changed PCI slot.

Thanks!

Author

Commented:
Called vendor to correct the issue.