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Captaris - RightFax software - PCI Intelligent FAX board not detecting

Our RightFax software is not detecting the PCI FAX board Card. We've looked everywhere for the drivers with no luck on how to install it. The make and model of the PCI FAX board card is below. Please help!! Also we don't have the original software for Righfax Enterprise software.

Brooktrout TR114+uP2L
Universal PCI 2-Channel Intelligent FAX Board
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kaar

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Hi Kaar,

Yes, we've tried your suggestions already with no luck.

It's a rack server and we've also changed PCI slot.

Thanks!
Called vendor to correct the issue.