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Genuine HP supplies installed at printer console when emailing

KJS69
KJS69 asked
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Last Modified: 2013-12-15
We have 60 HP LaserJet M4345's.

Users get "Genuine HP supplies installed" alert at the console of the printer when they hit the "Email" button to trigger the scan to email feature. Thoughts?  Mybe firmware issue so I'll check for firmware update.
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