We help IT Professionals succeed at work.

W32Time - Event 29 - We've all been here before....

two servers, both server 2003 r2 sp2:
svr01 (all fsmo roles, dc, dns)
svr02 (secondary dc, no other roles)

both servers are generating event 29:
The time provider NtpClient is configured to acquire time from one or more time sources, however none of the sources are currently accessible.
No attempt to contact a source will be made for 15 minutes.
NtpClient has no source of accurate time.

i've read plenty of time source kb's, articles, whatever - but i can't wrap my head around it.  today i'd like to get my monthly fee's worth out of experts exchange.

can someone please hold my hand, step-by-step, to get this resolved?  thanks.


Comment
Watch Question

Top Expert 2013

Commented:
How do you have time setup in your domain? Is svr01 syncing from an external time source?   I see that you have read a lot of articles have you read matt's blog on it (tigetmatt here on EE)  

http://tigermatt.wordpress.com/2009/08/01/windows-time-for-active-directory/

On a completely unrelated issue, in that setup with two DCs I'd make DC2 a DNS server too.  

Thanks

Mike

Commented:
There is a hotfix for this issue have you downloaded and applied it?  You have to request it from microsoft.
http://support.microsoft.com/kb/830092

Author

Commented:
hotfix didnt work
dc2 is also dns, i shouldve mentioned that

i guess ill start going back through articles.  i was hoping someone could begin posting instructions with where to start
Top Expert 2013

Commented:
where I'd start is matt's article to make sure the PDCe is configured properly then go from there.

Thanks

Mike
Commented:
I use symmtime to link my DC to the outside. Then, by default, all other computers on the broadcast domain synch up to the server.

Author

Commented:
symmtime is something im open to.  so basically, install symmtime on the dc.  then all clients should technically be pointing to the dc for time, correct?

symmtime installed on svr01
how could this correct the problem i'm receiving on svr02?

Commented:
Do both of these servers thinnk they are the PDCe?

The default configuration points all clients, other DCs and member servers back to the PDCe for time?
Try it...

For example: Assigned PDC to NTP server, now sync with time.windows.com
*** NTP server
>>Type the following command to configure the PDC emulator and then press ENTER:
w32tm /config /manualpeerlist:peers /syncfromflags:manual /reliable:yes /update

With "peers" you can set the time source, either DNS name (time.windows.com) or an ip address from a reliable time source.

Here you can find some of them:
http://www.pool.ntp.org/ 

>>Then type the command to establish the connection
w32tm /resync /rediscover.

>>Further checking... (now you are able to see the sync connection has been established)
w32tm /monitor
w32tm /monitor / computers:xxx.xxx.xxx.xxx (NTP server)


*** Client servers and desktop
>>To configure a client computer for automatic domain time synchronization
w32tm /config /syncfromflags:domhier /update

After that run:
net stop w32time
net start w32time