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Windows 7 and VWware View Client

Abacus IT
Abacus IT asked
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Hello everyone! We are using VMWare View with a Windows 7 Pool. Everything seems to be setup fine but here's my issue. When I launch the view client (running on my XP system here) I go to connect to a Windows 7 pc in the view pool I created. The first time I try to launch the view client and connect it looks like it's going to connect fine but then it just drops. If I restart the client and try again it connect fine and loads the desktop. I thought it may be something related to the power management settings but after some changes I'm still not able to connect the first time. Has anyone ran into this? Thanks for any help!
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Hi,
Are you using an automated desktop pool?
In that case the advanced setting in the Desktop pool has settings for minimum number of available desktops.  If you connect an user and if there s no desktop available at that point, view composer try to deploy a desktop then depending on your Virtual infrastructure set up this might take some time and your connection might time out. Try to increase the minimum number of desktops available in the automated desktop pool settings.

Author

Commented:
rvivek thanks for your response! I am using an automated pool. Thing is I have 5 desktops available in the pool and I have only been testing with one user account and logging off when i'm done... Any other ideas or suggestions are greatly appreciated. I have to figure this out so we can go live with it. Thanks again!
My instinct suggests that you check the Network Connectivity between the View Client and the View Manager first. Check the cables and the switch configuration.

Author

Commented:
connectivity is fine. but thanks! i have a XP virtual machine pool and it connects perfect on the first time ever time. i'm thinking it's something in Win 7
Have you disabled UAC on Windows 7 ?

Author

Commented:
I have it set to never ask. Is that what you mean by disabling it?
Never notify disables UAC altogether and I hope you have set it right.
What version fo VMware View are you using ? v3.0 or 4.0 ?

Author

Commented:
Yeah we don't want to use UAC it is disabled altogether. We are using version 4 of view
Check this VMware KB Article about Windows 7 & View 4.0
http://kb.vmware.com/kb/1016879 

Author

Commented:
ok, thanks! I'll check back
I should be allocated with the full quota of 500 Points for this answer.

 06/16/10 10:39 PM, ID: 33005006