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Email missing under Message Tracking

Last Modified: 2013-11-30
We are running Exchange 2003 (clustered) behind a barracuda mail gateway. An external user sent an email to a couple of recipients in our domain. The message header under barracuda shows the recipients who are supposed to receive this email but a couple of recipients never got it. Message tracking in Exchange has the emails that were delivered but does not have the emails to the other recipients. Message tracking shows a single recipient for each seach (not a list of "to" or "cc")
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