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Microsoft WORD and Officejet 5160 Envelope printing problem

I am having a problem printing to a # 10 envelope, settings are correct, envelope feed is correct, but return address prints far to the left of envelope and the address prints 3/4 " on the envelope.  Used to print envelopes fine, stopped all of a sudden a few weeks ago.  Checked HP, current driver installed; researched...found nothing.  Any ideas?  Thank you
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Commented:
creating a custom envelope size may be a suitable workaround.
Joanne M. OrzechManager, Document Services Center
Top Expert 2004

Commented:
What version of Word and how are you creating the envelopes?

Author

Commented:
Hello, it is WORD 2007 and the envelopes were created using the "Mailings" tab and "Envelope" creation window.  The funny thing is, nothing has changed, these envelopes always printed properly, except now, we have the "Load Envelope" (to the right) of the paper tray, selected, but it is almost like it is trying to print down the middle.
Joanne M. OrzechManager, Document Services Center
Top Expert 2004

Commented:
Just double click the setup -- see http://www.ghc.edu/it/tips/envelopes.htm

Make sure it is set like the image - to be centered.... I would assume that's how it should be - if that doesn't work - try one of the other options to see if you get better results.

Envelope-setup.PNG

Author

Commented:
I will check it again, I was told that the envelopes always fed from the right side on that printer, that is what is selected, and nothing has changed.  There is no guide to feed the envelope down the middle.
Joanne M. OrzechManager, Document Services Center
Top Expert 2004

Commented:
My network Administrator reset the printer.
Joanne M. OrzechManager, Document Services Center
Top Expert 2004

Commented:
Sorry - I'm a little unclear on your last comment.  So is that what resolved the problem?  Or caused the problem?

Author

Commented:
Him resetting the printer resolved the problem.