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Exchange Server 2007 Display names.

In my exchange environment which is a basic setup, a standalone exchange server. I have a few user with two email ids. One for office use and another one which they use for marketing purposes.

I have tried to differentiate these emails by changing the display name to 'UserName Marketing' from the active directory user object. However when I send an email from these accounts the recipient see the from field as written in the display field.

How can I make the change but have just the user name displayed to a recipient?

Thanks

Akhater

open EMC -> recipient config -> mailboxes what you see here should be the ones you see in the GAL.

if not then check from OWA if OWA is reflecting the correct display name then your issue is OAB and not the display names

marc4497

you cant - this is why its called a "display name." its what gets displayed. Whatever you want the recipients to see is what you would put in this field.

carloc

ASKER

This may be a silly question, but what is the difference then between AD Display Name and the simple Display Name in the exchange properties?

Akhater

no diff it should be the same

Kristofer Nurmia

The name displayed in AD is the Full Name -field (LDAP-field name) and the name shown by Exchange Server 2007 and shown to the recipients is the Display name -field (LDAP-field displayName) and these two fields are not necessarily the same. So rename the user in AD, write what you want to see in AD in the Full name -field and what you want the recipient to see in the Display name -field.

carloc

ASKER

So as a different approach, is it possible to set up an auto reply so that when internal user's email to these accounts, I can have an auto reply telling them that they should use a different account.

I have tried this with Outlook templates but you have to have Outlook open and running for this to work. Most of my user who use the marketing email only access this periodically so I would like to set this up on the server side to handle the auto reply.

Kristofer Nurmia

You can use Transport rules to automatically reply to senders. More info and example of an automatic reply (bounce message) at http://www.msexchange.org/tutorials/Transport-Rules-Exchange-Server-2007.html.

carloc

ASKER

Thanks Krisu,
If I use the transport rules I would like to set up a reply so that the internal sender would recieve an email telling them to use a different email address.

Any Ideas, Thanks

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Akhater

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carloc

ASKER

I need a server side solution, the accounts are secondary emails which a few users have for marketing purposes.

Often internal users send messages using the marketing email, the recipient never sees the message and fails to respond. The accounts are not active in Outlook all the time to allow Outlook rules to work all the time.

Akhater

I just told you you DO NOT need outlook running, just configure them using outlook and they will be uploaded to the exchange server and will run even if outlook is not on

carloc

ASKER

This works nicely and with the least amount of work to implement. It meets my requirements for this given task.