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Verizon.net webmail -- Can't veiw actual message -- only can see sender and subject

PPIHXM
PPIHXM asked
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I am having an issue on a particular computer, which is a DELL optiplex gx620, running windows XP with SP3.  When I go to get verizon.net webmail on the internet, I can see the list of messages with the subject and the sender, and the date of the message, but the text of the message does not appear.  The same thing happens in IE8, firefox, and safari, on this PC.  The messages can be viewed by other PCs that are online.  I have tried running CCleaner, and I have tried deleting all the browsing history.  I still cannot see the message.  Please help!
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Jackie Man IT Manager
Distinguished Expert 2019
Commented:
have you tried google chrome?
PPIHXM:
 Have you visited this site for your answser?:
http://www.verizon.net/micro/webmail/help/webmail_help.htm

Most often the provider has the answer that you are looking for.
Google Chrome as a browser would be a good choice but check out some things in IE8:
Tools>>Compatibility View Settings>> Set to Display all websites in compatibility view.(can Help)
Tools>>Security>> (Is this site trusted?)If it is try removing it can help or visa versa>
as far as the other browsers are concerned it could be a cookie handling issues. Not likely to have same problems with Google Chrome(A far more friendly browser.)

Quick question are you using the same anti virus program on all your computers.(try disabling as a test)

Hope this helps.
Robert

Author

Commented:
Thank you!
You are very welcome!! I am always glad to help.:)
Robert