We help IT Professionals succeed at work.
Get Started

When saving as in Word 2007, it does not pull up the Save As to browse where you want to save the document to

370 Views
Last Modified: 2012-06-21
When my customer tries to save a document as in Word 2007, she doesn't get the window that pops up asking her where she wants to save the document to.  It doesn't do anything, and when we close Word, it asks if she wants to save the document, and I hit Yes but again nothing comes up.  I click no and the document closes but Word stays open, I close Word and it says something to the effect that we have the Prompt to save in normal. checked, which we don't.  Customer isn't sure what she might have done, and I can't find anything in Word that could bring the save window back up.  Do you have any other ideas?
Comment
Watch Question
Commented:
This problem has been solved!
Unlock 1 Answer and 4 Comments.
See Answer
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE