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Recovery Deleted Items not working

vandyuat
vandyuat asked
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The recover Deleted Items function in outlook 2003 is not working for this user. This is the only user who is having this problem. I tried using the steps below and no luck. Can someone help?

http://www.experts-exchange.com/Software/Office_Productivity/Groupware/Outlook/Q_21916356.html
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Commented:
Are you using an Exchange server for mail services?

If so, you may be able to use Exchange System Manager to see if there is anything in the dumpster to recover.  View the "deleted items" column in the mailbox section.

You can also use exmerge to recover deleted items.
http://support.microsoft.com/kb/259688

Did you set the DumpsterAlwaysOn registry key so you can recover from other folders?  Try to recover deleted items via the same method (Tools --> recover deleted items) while OTHER folders are highlighted.  You may have to creaet the DumpsterAlwaysOn key to recover from other folders.
http://support.microsoft.com/kb/886205
Try Kernel for Outlook software to recover the deleted emails. http://www.nucleustechnologies.com/Microsoft-Outlook-Mail-Recovery.html

Author

Commented:
I did the exmerge and was able to locate the email that was missing.

I also did the dumpster always on and her emails are now showing up on the recover deleted items.

Commented:
Most excellent!!!

Commented:
Just thought I would send you another article just in case.
http://www.msexchange.org/tutorials/Recovering-Deleted-Items-Exchange-Server-2003-Part1.html