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HP 4515x labels smear after printing

kallatech
kallatech asked
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Last Modified: 2013-12-15
Have a customer that  has had an ongoing issue with label printing since the installation.  Since the upgrade, they were using the 4515X as their label printer.  They have tried all manner of options – different label stock, swapped cartridges, waited varying lengths of time after printing before applying to documents … NONE of which worked … in ALL cases the labels smeared when they ran their fingers over the printing to affix to the documents.  They are using HP refurbed cartridges and standard Avery mailing labels (as opposed to any “off” brands).

Finally they gave up and reverted back to an older printer … an HP4250 … and have had NO TROUBLE


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