Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

Professional Opinions
Ask a Question
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE

troubleshooting Question

Blank recipient mail

Avatar of mcmneko
mcmneko asked on
6 Comments1 Solution333 ViewsLast Modified:
I've been getting some complaints from two users claiming people are sending them emails but some never show up in their mailbox. When I go into message tracking and look up the sender, a portion of the emails have a blank sender field. As far as I know this is only for two incoming mail addresses. At first I thought the senders were simply misspelling the names of our users but apparently they don't get any NDRs on their end. Is there any reason why there isn't any recipient for a small number of incoming emails?