Receive an error while installing Lacerte v. 26.1017 on Windows 7 32 bit (see screenshot). How can I fix this?

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Receive an error while installing Lacerte v. 26.1017 on Windows 7 32 bit (see screenshot). How can I fix this?

This error occurs even though I am logged in as the local administrator (also happens with any other administrator account) and even if I run the setup.exe file as an administrator or if I try installing it using a previous OS compatibility mode (such as Windows XP SP2).

I have been able to install this application successfully on a different computer and I have been able to install all of the other Lacerte Tax software products (from 2000 - 2010) on this same computer and on other computers without any problems.

What can I do to fix this?
Lacerte-error.png
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Hi,

There is limited support for this product for windows 7, but they do have a bit of a write up on the compatibility issues you might be having here - http://ptknova.intuit.com/selfservice/microsites/search.do?cmd=displayKC&docType=ex&bbid=TSEBB_1267708289179&url=&stateId=1%200%2061424468&dialogID=61428096&docTypeID=DT_KB_1_1&externalId=kb1070655&sliceId=2&rfId=&msid=MS_LACERTE_1_1

There is also a section at the bottom that helps you install the software in XP mode to get it working.

M@
Network Engineer
Commented:
Was finally able to resolve the issue by installing LaCerte 2005 using the installation CD (instead of using the network share).

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