Slow printing in TS

Rik Van Lier
Rik Van Lier used Ask the Experts™
on
Hi,

here is the scenario..

Before:
We had an SBS server 2008 running in our own company network.
Our accountant alsways works from home and connect to our TS server.
His printer automaticly installes and when he print a job this goed stable and fast.

Now:
we installed a new server into a professional datacenter.
We run there Server 2008 Enterprise R2.
All other programs are the same.
Now when our accountant connect trough terminal server his printers are also installed without any problems.
But when he tries to print somehthing it an take up to 5 minutes before the printer start printing... and this is page per page the same...

Even when our network/internet connection in the datacenter is more then 15 times faster then the situation before...

any idea's how to solve this?
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What type of printer are we talking about here? Have you tried using the Universal driver as opposed to the printer specific driver?

http://h20338.www2.hp.com/Hpsub/cache/344305-0-0-225-121.html

We've had similar problems before when moving people into our Virtual Desktop environment, and switching to the uni drivers has resolved all our print performance issues...

Pete

Author

Commented:
i did not installed the Universal drivers.

do i need to install this on the server, client or both?

Thanks
It depends how your printing is set up I think?

Is your user connected to a print queue that exists on a print server? Or is it a local queue on his/her laptop/PC?
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Author

Commented:
the printer is local installed on the user laptop. it is a network printer (CM3530 from HP) but local network installed on the laptop.
I would install the universal driver on the TS and on the local client machine itself.

Here's a good article you may want to read:

http://www.virtualizationadmin.com/articles-tutorials/terminal-services/printing/managing-printer-drivers.html

Let me know?

Pete

Author

Commented:
Pete,

i do not see any improvement. an other idea's?

Rik

Author

Commented:
i have found that this has to do with "Easy Print" from 2k8.

prints from 200k grow to 10mb and then its normal that it takes time to print...

any idea to use another option then "Easy Print"
Commented:
you can disable easyprint on the TS and install the HP UPD (http://www.hp.com/go/upd). Make sure you use the latest version 5.1.1 as a former version also had this file bloating effect.

http://technet.microsoft.com/en-us/library/cc753853%28WS.10%29.aspx



What settings have been added or changed in Windows Server 2008?
Group Policy settings

The following Group Policy settings have been added for Terminal Services printing:

    * Use Terminal Services Easy Print printer driver first
      This policy setting is located in the following node of the Local Group Policy Editor:
      Computer Configuration\Administrative Templates\Windows Components\Terminal Services\Terminal Server\Printer Redirection
      The possible values are:
          o Enabled or Not configured: If this policy setting is enabled or not configured, the terminal server will first try to use the Terminal Services Easy Print driver to install all client printers. If for any reason the Terminal Services Easy Print driver cannot be used, a printer driver on the terminal server that matches the client printer will be used. If the terminal server does not have a printer driver that matches the client printer, the client printer will not be available for the Terminal Services session. By default, this policy setting is not configured.
          o Disabled: If you disable this policy setting, the terminal server will try to find a suitable printer driver to install the client printer. If the terminal server does not have a printer driver that matches the client printer, the server will try to use the Terminal Services Easy Print driver to install the client printer. If for any reason the Terminal Services Easy Print driver cannot be used, the client printer will not be available for the Terminal Services session.
    * Redirect only the default client printer
      This policy setting is located in the following node of the Local Group Policy Editor:
      Computer Configuration\Administrative Templates\Windows Components\Terminal Services\Terminal Server\Printer Redirection
      The possible values are:
          o Enabled: If you enable this policy setting, only the default client printer is redirected in Terminal Services sessions.
          o Disabled or Not configured: If you disable or do not configure this policy setting, all client printers are redirected in Terminal Services sessions. By default, this policy setting is not configured.

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