We help IT Professionals succeed at work.

Exchange 2010 Outlook Web Access

jdfuller
jdfuller used Ask the Experts™
on
OWA works from inside with the below Internal address but not from the outside.  Do I need to enable port 587 for Exchange Services on my Sonicwall?
Comment
Watch Question

Do more with

Expert Office
EXPERT OFFICE® is a registered trademark of EXPERTS EXCHANGE®

Author

Commented:
Sorry.  Submitted w/o output from Exchange automation task creating OWA connector.  Here it is...

Summary: 1 item(s). 1 succeeded, 0 failed.
Elapsed time: 00:00:00


WPBCDC01
Completed

Warning:
Outlook Anywhere will be enabled on your Client Access server after a configuration period of approximately fifteen minutes. To verify that Outlook Anywhere has been enabled, check the application event logon server WPBCDC01.

Exchange Management Shell command completed:
enable-OutlookAnywhere -Server 'WPBCDC01' -ExternalHostname '[domain].org' -DefaultAuthenticationMethod 'Basic' -SSLOffloading $false

Elapsed Time: 00:00:00

Internal ::: https://wpbcdc01.wpbc.local/owa

External ::: https://mail.[domain].org/owa
Top Expert 2010
Commented:
So what happened ? Did you check https://mail.[domain].org/owa
Is it working ?

Did you check if port 80 and 443 is open in your firewall ?

Author

Commented:
I am experiencing intermittent Internet .  Even while typing on the iPod it went out again.  I am fairly certain those ports are open but will have to check when internet is up again.

Commented:
To use OWA you need to forward the following ports on your firewall to your exchange server and then test to confirm that they're open.

port 25 (SMTP) and port 80,  443 (SSL)

To test them, use a command prompt from a computer that is external to your network and type the following command: ie: telnet myserver.mydomain.com 80 and you should get a connection on this port, if it is a black screen, that doesn't matter, as long as there is a connection, but if it times out it means the port is not being forwarded properly to your exchange server. Do this for each port, to ensure that the ports are forwarding properly.

Author

Commented:
Email does flow freely.  Port 25 is open, verified with telnet.  Port 80 and 443 do not connect.  I am checking the Sonicwall.  Be right back.

Author

Commented:
NOTE:  Email to the Exchange Server - not OWA.

Author

Commented:
https://mail.[domain].org/owa produces "Explorer cannot display the webpage."  Not the page that has the red shield on it saying the certificate cannot be validated...proceed with caution to the website.

Author

Commented:
GOT IT:   The Exchange Service in the Sonicwall did NOT have HTTP (Port 80) or HTTPS (Port 443) assigned to it.  Once assigned, Bingo!

Thanks.

Commented:
Sorry but why do you need port 25 opened to access Exchange via OWA?

Kevin