We help IT Professionals succeed at work.

Windows 7 VPN connection problem

thaapavuori
thaapavuori used Ask the Experts™
on
Problem is:
Error 800: The remote connection was not made because the attemped VPN tunnels failed. The VPN server might be unreachable. If this connection is attempting to use an l2tp/ipsec tunnel, the security parameters required for ipsec negotation might not be configured proberly.

Tried with this vpn connection with another computer and it worked, so problem is not in firewall etc... f-secure is also disabled.

 failcode
Comment
Watch Question

Do more with

Expert Office
EXPERT OFFICE® is a registered trademark of EXPERTS EXCHANGE®
Hi,

is the VPN endpoint an ISA or TMG Server?
Compare the settings of your colleagues VPN settings with your VPN connection!
VPN error 800 could be:
http://support.microsoft.com/kb/319108/en-us

Commented:
are you trying to connect through VPN with the same username and password that have access. check the security parameters on the VPN server to see if you have the right to connect through VPN.
Try disabling Windows 7 firewall, reboot the computer and then try.

Best,
Sankar.K

Author

Commented:
windows 7 firewall is set off earlier and computer was rebooted after that.
Problem solved. F-Secure was the problem. I turnes it off net stop fsma. Propably something still remained on in f-secure. I uninstalled F-Secure and VPN started to work!!!