Adobe Acrobat 9 error

kiwidave90
kiwidave90 used Ask the Experts™
on
Error Signature
AppName: acrobat.exe
AppVer: 9.0.0.332
ModName: imageconversion.api
ModVer: 9.0.0.332
Offset: 000799af

The error occurs when I try to convert to a pdf. Have installed - reinstalled. Have already got rid of SnagIT and primoPDF. No errors during instalation. Mini Dump indicates ATi error, have already updated to latest video drivers. Any Ideas ?
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Try to update the Acrobat Reader or get the latest version and install again.
Recently they fixed the error..

Author

Commented:
I have to use Adobe Acrobat 9 pro. I have already removed Acrobat reader 9. I will try removing all Adobe traces, including registary then load Reader 9 then Adobe Acrobat pro 9. Hopefully it isn't a registry issue.
ya remove all traces..
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Have you tried a repair on adobe?

Author

Commented:
Mini Dumb indicated Ati driver issue. So the fix was. Bios upgrade, Re-load ATi video drivers, remove all traces of Adobe. Re-load Adobe 9. Error has now gone away. Also; another person had adobe 9 issue too where couldn't open multiple pdf's. Upgrade bios, re-load vidoe drivers and this fix it too.
Commented:
Question PAQ'd, 500 points refunded, and stored in the solution database.

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