My IP adress gets Blacklisted on UCEPROTETL3

emtechadmin
emtechadmin used Ask the Experts™
on
Hi experts

I'm facing problem in sending email from one of my domain. When I'm earching my IP for blacklist check in mxtoolbox, it is listed on UCEPROTECTL3 and UCEPROTECTL2.  and they telling the reason as
" Net 83.110.0.0/15 is UCEPROTECT-Level2 listed because 707 abusers are hosted by EMIRATES-INTERNET Emirates Internet/AS5384 there. See: Detail
Return codes were: 127.0.0.2"
Kindly advise how I can remove my IP from this list?
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Senior Infrastructure Engineer
Commented:
You will need to contact them and ask if they can remove the subnet or IP address of your company from their blacklist.

http://www.uceprotect.net/en/index.php?m=7&s=0

If it was a Level 1 blacklist (which yours is not, it appears to be L2 and L3), then you would ben blacklisted because of your own actions. However, you should be able to get removed if requested.

Lee

Commented:
If you have owned your own MX server and not hosted your domain to another MX domajn, the they will remove it easily .
it might possible if you hosted your domain by another MX then it will be checked for the legal MX records.
You will have to contact their support and request removing the IP address from blacklist. Is your ip address dedicated or shared with someone else ?

Author

Commented:
it is dedicated ip.
Then contact their support stating that your ip is dedicated and request them to remove your ip from the blacklist. It should take 2/3 days.

Author

Commented:
It was  cauesd due to ISP issue.  Blocked IP is a subnet that icludes my IP also.  I have logged a call with ISP and they resolved the issue. Much appreciated you suggections.

Author

Commented:
This solution  helps me to the right direction.  The root couse is from ISP side not with my IP adress.

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