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troubleshooting Question

Crystal Reports 8.5 Page Footer data does not print in the right location

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printmedia asked on
Crystal Reports
16 Comments1 Solution538 ViewsLast Modified:
Hi all.

We have a Crystal Reports 8.5 form that prints from our ERP software onto our preprinted invoice paper. We switched printers and now the report doesn't print the data in the right location on our preprinted invoice paper.

I fixed it so when the invoice is only 1 page long it prints in the correct location, but when the invoice is longer (i.e. 2 invoices need to be printed) then the data appears in the right location on the last page but the data is moved down on the first page.

For example, if an invoice has 20 lines then that means 2 invoices print, on the second page the data in the 2 page footers (page footer a and page footer b) appears in the right location on the preprinted invoice paper, but on page first page the data in both page footers appears lower than where it should be.

If the invoice is only 2 lines then that means 1 invoice prints, in this example everything appears in the right location.

Any idea on how I can get this report to print in the right locations on the preprinted invoice paper regardless of how many pages are printed?

Thank you in advance!
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