Can;t print using an HP 1410 and windows 7 home edition

cmdolcet
cmdolcet used Ask the Experts™
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Im trying to print from an HP 1410 printer using my windows 7 home edition printer. When i installed the software from my printer to the windows 7 box. I can send the print jobs to the printer however the jobs will only queue and never print. I took a look at the print spooler and it was started, so i restart the spooler with no change.

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Commented:
Is this printer connected to the machine itself? Or is it a network printer?
Also, did you receive errors when installing the printer?

If you go to Start --> Devices and Printers, do you see anything strange when you look at the printer?
If all of this works, double click on the printer, a queue screen shows up. Click printer and try and check and see if "pause printing" is enabled. If so, disable it.
Business Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018
Commented:
Another thing to try is to uninstall the current printer driver, then go Devices and Printers -> Print Server Properties -> Drivers and delete the 1410 driver. Then try to re-add the printer and this time choose Windows Update instead of Have Disk and download the Windows drivers for printers. Then add from there instead of the HP driver.

This is just replacing the HP Driver with the Windows Driver. I have found Windows Drivers for Windows 7 to (in general) be better than Vendor drivers. ... Thinkpads_User

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Commented:
The printer is connected with a USB and is not networked.
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Top Expert 2010

Commented:
This is the case where the drivers did not install properly.
Also is this x32 or x64 machine?
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
This is why I am suggesting replacing the drivers with the Windows drivers. ... Thinkpads_User

Author

Commented:
this is an x32 bit machine
Top Expert 2010

Commented:
Did you follow setup instructions to the letter ?
Some setups require device setup (software) prior to plugging in the USB
and switching on the printer.

Author

Commented:
Its seems that there were newer drivers for this printer. After the download and install I was able to get the printer online.
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Thank you, and I was pleased to assist. ... Thinkpads_User

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