Registry - System Account

k3vsmith
k3vsmith used Ask the Experts™
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In HKEY_USERS in the registry the .default account under /shell user folders we have the My Documents and Favorites pointed to a network drive. So any user that logs in is therefore pointed to the F:\My Documents and F:\Favorites. The problem that we are having is the system account is changed to the same during this process. When we push updates it uses the system account and they are failing because the system account can't find the F drive.

When I change the default account to %USERPROFILE% instead of F:/ the updates work and all is good except when a NEW user logs in they are now pointed to %USERPROFILE% instead of F:/. The updates cannot be pushed using a different account.  Anybody have any ideas?
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Commented:
Point the .DEFAULT account to %USERPROFILE% and configure the My Documents and Favorites locations for users via Folder Redirection in group policy.  That way the setting will not affect local accounts like SYSTEM.

Author

Commented:
Thanks for the quick response...
Good thought! But heres the second point. We cant do that because we have all laptops pointed to the %USERPROFILE% for the fact that when they are home they won't be able to connect to the F drive. We have multiple users that login to both desktops on our network and laptops. We only want this to take affect on the desktops not the laptops. Now we do have something in the loginscript that populates a reg key on whether the system is a laptop or Desktop could we challenge that first and then use GPO? I dont know much about GPO but I dont think you can do that can you?
Commented:
There are a few ways you could handle this.

Microsoft's recommended solution is to use Offline Files so that users' documents on network drives are cached on the laptops.

Alternatively you could configure the folder redirection in a group policy object which only applies to your desktop machines (either by putting them in a separate OU or by adding them to a group and using security filtering), and turn on loopback processing.  That way it will apply to any users who log onto those machines.

Author

Commented:
Thank you I think were going to try out the Offline files option. If that doesnt suffice were going to move the laptops into a different OU and try that out.

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