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I get this error when I try to install GP 9 on Windows 7

vishali_vishu
vishali_vishu used Ask the Experts™
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I get the error below when I try to install GP 9 on Windows 7 Home 32-bit
I installed the .net frame work 1.1 SP 1 and also saved the files outside the program files but none of this worked.
Please advise.....
error.docx
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Business Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018
Commented:
Microsoft has released .NET Framework V4 and Windows Installer V5. Is it possible that these updates for Windows 7 are required?  ... Thinkpads_User

Author

Commented:
I will try this, Thank you.

Author

Commented:
It did not help. Is there any thing else I can try.
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
So at this point, I suggest you contact Microsoft for support on the product itself. ... Thinkpads_User
Can you dig up the file GP_LoginErrors.log from your temp directory and publish here the contents? (Just use the search function in Windows Explorer)
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Thank you. I hope you got it sorted out. ... Thinkpads_User