We help IT Professionals succeed at work.
Get Started

Unable to add users to Blackberry Enterprise Server

Last Modified: 2012-08-30
I have setup the BES Server as previous instructions by dmessman. One user was added during the installation about 3 weeks ago and that user is working fine. I have tried to add other users but I am unable to add them.

When I go to "create user" and I put in the name of the exchange server and the email address. I get the error as shown in error 1.jpg file

If I try to add a user "From company directory", I get the error enclosed in error 2.jpg file.

I have been working on this the whole morning and can't figure it out. Your help is greatly appreciated.

Thank you in advance.

Watch Question
IT Regional Manager - UK
This problem has been solved!
Unlock 1 Answer and 4 Comments.
See Answer
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE