rauladan
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Unable to add users to Blackberry Enterprise Server
I have setup the BES Server as previous instructions by dmessman. One user was added during the installation about 3 weeks ago and that user is working fine. I have tried to add other users but I am unable to add them.
When I go to "create user" and I put in the name of the exchange server and the email address. I get the error as shown in error 1.jpg file
If I try to add a user "From company directory", I get the error enclosed in error 2.jpg file.
I have been working on this the whole morning and can't figure it out. Your help is greatly appreciated.
Thank you in advance.
Raul
When I go to "create user" and I put in the name of the exchange server and the email address. I get the error as shown in error 1.jpg file
If I try to add a user "From company directory", I get the error enclosed in error 2.jpg file.
I have been working on this the whole morning and can't figure it out. Your help is greatly appreciated.
Thank you in advance.
Raul
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ASKER
IianNIX:
I appreciate your help. I tried the advanced search and I get the same error displayed in red in the first picture submitted above.
I will run the cleanup tool later after 5:30 PM and let you know if I am sucessful adding a user.
Thank you again for your help.
I appreciate your help. I tried the advanced search and I get the same error displayed in red in the first picture submitted above.
I will run the cleanup tool later after 5:30 PM and let you know if I am sucessful adding a user.
Thank you again for your help.
ASKER
partial answer but fixed
ASKER
error-1.png
error-2.png