Xen Desktop will let domain admins sign on to DT, but not users

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I just set up a Xen dt environment.  It works very well for domain admins signing in, but if a user signs in, I get...
"The remote server failed to execute the application launch request.  Please contact your administrator for further details."  Followed by, "Citrix online plug-in could not contact the server.  Please check your network connection."
Again, using domain admin credentials from the very same workstation the very next instant works fine.  

I have created an AD group in by DT group under PROPERTIES>BASIC>USERS that are supposed to, I think, have sign-in rights but no dice.  

My DCC and Virtual Desktop host are VMware virtual machines.

What am I missing?

Thanks!
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Have you added this group to the "remote desktop users group"

Author

Commented:
The group was a member of local admins.  That said, I added it to the local "remote desktop users group" to be sure but without any luck.  Thanks anyway.

Author

Commented:
DDC event log show following when 'user' attempts to log into the Citrix Online Plugin...
***********************
Event Type:      Error
Event Source:      XenApp Services
Event Category:      None
Event ID:      30110
Date:            7/6/2010
Time:            6:35:17 PM
User:            N/A
Computer:      XXXXXXXXX
Description:
Site path: c:\inetpub\wwwroot\Citrix\PNAgent.

An error of type IMA with an error ID of 0x80000001 was reported from the Citrix XML Service at address http://localhost:80/scripts/wpnbr.dll [com.citrix.xml.NFuseProtocol.RequestAppData]. Depending on the server running the XML Service, more information may be available in the server's event log. This Citrix XML Service transaction failed, but the XML Service has not been removed from the list of active services. [Unique Log ID: fe60d826]

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

***********************

Event Type:      Error
Event Source:      XenApp Services
Event Category:      None
Event ID:      31003
Date:            7/6/2010
Time:            6:35:17 PM
User:            N/A
Computer:      XXXXXXXX
Description:
Site path: c:\inetpub\wwwroot\Citrix\PNAgent.

All the Citrix XML Services configured for farm Farm1 failed to respond to this XML Service transaction. [Unique Log ID: 9aebe9e4]

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


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The name of your farm is "Farm1"?  That's the default name.

Author

Commented:
Under DDC, farm name is ...

Xen_TestFarm

So no.  Why would only users be directed to Farm1 and admins to Xen_TestFarm?

Thanks!
That means that the Farm name in the WI is incorrect and is still set to the default which is Farm1.  Verify your settings in the WI management console.

Author

Commented:
sorry, WI = ???

Author

Commented:
if it's web interface, I'm using the online plugin.

Author

Commented:
turned out to be an issue on the DDC.  Added the xen desktop users' group to the local admin group of the DDC server and all's well.  That said, I'm not comfortable with giving users that much access.  If they knew they could log on, someone might get the bright idea to reconfig the DDC.  Any thoughts?
Sorry for the late reply... was traveling.

Let me fire up my Test configuration of XenDesktop with XA6 and review the permissions I have set.  First reaction is that you'll be ok.

Author

Commented:
While I assume author is correct, a complete answer was never given.

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