Why is MSIA reporting 0 licenses?

jamesbcox1980
jamesbcox1980 used Ask the Experts™
on
I just downloaded MS Software Inventory Analyzer, and ran an audit on my network for MS software.  When I look at the report, it only shows 3 instances of Win XP, when we have at least 8, and it shows -3 on the overage.  I know for a fact that we have valid licenses for these, yet it says we do not.  In fact, it shows we have 0 licenses for everything.
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Ady FootSharePoint Consultant

Commented:
I don't know specifics about this problem but I can help with some common sense problem solving if that assists you.  Please confirm that you had all of the 8 XP workstations turned on when you ran the audit as this could explain why some workstations were missing.  Also can you confirm that you installed all available updates after you installed MSIA as this could be a known bug.

Regards,

Ady
Top Expert 2010
Commented:
Please refer to this:

6.      I ran MSIA, and the summary report now indicates I have Microsoft products installed but Zero licenses. Why is it so? I have purchased licenses.
The MSIA tool will scan your computer(s) for Microsoft products and report the number installed. However, you need to MANUALLY enter the corresponding licenses that you have purchased. There is a link in the HTML summary report, which you can click to add or update your license purchase information. The link reads Click here to add/update license purchase information. Also, you can visit the Web site at http://www.microsoft.com/resources/sam/what_basics_licensingDocs.mspx for further information on Microsoft Licensing Programs.


Ref:  http://bit.ly/bvTD5j
Top Expert 2010

Commented:
Thanks for the points!

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